UNBLU FOR RETAIL BANKS
Turn your customer service into a new revenue stream
Boost efficiency and customer engagement while increasing revenue with Unblu’s Conversational Engagement Platform.
Request a demoImmediate impact
Deflect queries and enhance customer communication with interactions that are efficient, profitable, and productive.
Bot resolution rate
Support inquiries via email
AHT for phone calls
Digital sales conversion rate
Greater efficiency – fewer costs
Increase agent efficiency by more effectively distributing channel requests – while leveraging Conversational AI, Live Chat and other Unblu capabilities to reduce the strain on phone lines and email channels. This allows agents to better support customers with accurate and personalized responses.
Improved customer engagement
Empower your agents to proactively guide customers in a streamlined and visual manner. Ensure a frictionless experience that establishes trust and increases satisfaction throughout the customer journey, from initial onboarding to ongoing online transactions.
Better service. More revenue
A happy client is more likely to make a purchase. Excellent customer service creates a foundation for cross-sell or upsell opportunities to take place. This means being available on the customer’s preferred communication channel, whether it’s a chat, call, or Co-Browsing session.
Increase Digital Sales
As a happy client is more likely to make a purchase, at the end of each successful…
Learn moreE-banking migration without hiccups
Decision-makers identified a key moment of friction in the customer journey that put…
Learn moreDiscover Unblu’s Conversational Solutions
The most complete suite of conversational engagement products for the financial industry
Unified Conversational Experience Platform
Learn moreDesign the hybrid branches of the future
Learn moreOnline meetings for intuitive sales success
Learn moreBring your message to a global audience
Learn moreReinventing and expanding branches with a hybrid concept
Fewer branches since 2017 (McKinsey)
Plan to visit one less often
Still claim a local branch is “extremely or very important” (EY)
-85%
In branch operating costs
Revenue growth through branch expansion
Increasing service hours (10h per day)