Interaction Management Hub
Conversational AI
Secure Messenger
Video & Voice
Co-Browsing
Co-Apping
Document Collaboration
Cast
Reinvent customer relationships
We offer a mix of advanced AI capabilities, collaborative digital tools and innovative in-branch experiences.
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Discover Unblu’s Conversational Solutions
The most complete suite of conversational engagement products for the financial industry
Customer Service
Combine AI and human interactions to enhance customer relationships over digital channels and beyond
Advisory
Promote frequent client-advisor collaboration and minimize advisors’ non-core activities
Hybrid Branches
Optimize your branch network and remain at the heart of your local community
How do we enable your teams?
Our main capabilities
Browse Unblu full list of features and products at your own pace.
Why implement Conversational Technologies?
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“Incorporating Live Chat and Co-Browsing has transformed our ability to deliver a more efficient and higher-quality service experience. Making these digital channels available in addition to the physical ones is one of the ways in which we express our closeness to customers.”
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“I’ve been very impressed with Unblu as a vendor with this implementation. It’s been a very straight-forward, organized process. Honestly, the entire team has been fantastic.”
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“We saw a very smooth transfer of in-branch tasks to our digital service and the new design is better accepted by clients because digital components have been added.”
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“With Co-Browsing, members are empowered. They are being taught into a comfortable way. From a frustration to a gold star experience.”
Protect and serve
The strictest security measures for complete peace of mind
Secured authentication
Ensure user authentication by leveraging your financial organization’s current KYC security protocols such as passwords or biometrics.
Native call solution
Retain full data control with no third party data processing for any elements of voice and video calls.
Communication recording
All interactions – whether texts, calls, or beyond – are recorded and stored to comply with industry regulations.
Data security standards
Data is safely stored and never shared with third parties to protect client privacy and streamline regulatory compliance.
Flexible deployment options
Whether on-premise or on the Unblu Financial Cloud, you can choose the data hosting location and stay compliant with the highest level of security standards.
Data Loss Prevention (DLP)
Intercept sensitive data such as credit card numbers to avoid transmission – or integrate with your existing DLP solution.
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